Universities' Websites
@ Cynthia Belleza | Thursday, Jan 1, 2004 | 1 minutes read | Update at Thursday, Jan 1, 2004

Benchmarking and testing four different university websites

  • My role: Benchmarking, Usability Coordination

  • Employed by: Laboratory of Evaluation of Software Products (LAPS)

The project started as a request from a specializing student who wanted to compare four university websites for her thesis: Universidade Federal de Pernambuco (UFPE), Pontifícia Universidade Católica do Rio de Janeiro (PUC-Rio), Universidade Federal de Minas Gerais (UFMG), and Universidade de São Paulo (USP).

We separated the evaluation in three activities: benchmarking by the usability coordinator, user tests with questionnaires and a focus group. Ten users of distinct educational backgrounds, jobs and departments within the university appeared for the test.

The test was conducted in a laboratory, with one computer per user. The users were instructed to answer the questionnaires comparing the websites and feeling free to criticize and suggest ways to do something better. After this, we joined the entire group in the same room and began the focus group with the presence of the student who asked for the evaluation – our client.

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Cynthia Belleza's Portfolio
Passionate about organization, understanding people needs and storytelling

About Me

Hi, I’m Cynthia Pimentel Belleza Bernardino (aka Cynthia Belleza).

With a background in Computer Science with focus in User-centered Design, I am fascinated by designing for interaction.

My passion for understanding the user needs started early, in the university, when I became with a hobby: evangelizing friends on user focus. Nowadays is difficult stay on a place or navigate on web and don’t came with a lot of complains about the experience and how that can be done in a better way.

This web porfolio is not intended to be an extensive list and, due to non-disclosure agreements, I can’t share detailed aspects.

I am currently based in Brazil and am looking for a full-time position in information architecture, product design, user experience strategy and/or research. If you have any questions about the projects included here or any other aspects of my professional experience, please feel free to contact me at any time.