E-fisco
@ Cynthia Belleza | Saturday, Jan 1, 2005 | 1 minutes read | Update at Saturday, Jan 1, 2005

A usability evaluation on financial context

  • My role: Usability Coordination, Heuristic Evaluation, Facilitator

  • Employed by: Laboratory of Evaluation of Software Products (LAPS)

The Secretaria da Fazenda do Estado de Pernambuco (Sefaz) has as mission to provide and manage the necessary financial resources for the implementation of public politics in state of Pernambuco. One of its roles is to inspect the use of these financial resources. Currently this is being done through the e-fisco system.

Sefaz asked LAPS for a usability evaluation of the system. Our proposal was to work in two ways: solo and with users. We started with heuristic evaluation to better understand the interface issues, and then we planned usability tests with six users – and another six observers of Sefaz that wanted to learn more about usability – and a focus group after the tests.

The evaluation found more than just issues… it found voices that wanted to be listened to and a better understanding about what the system was supposed to do for its users.

© 2021 Cynthia Belleza

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Cynthia Belleza's Portfolio
Passionate about organization, understanding people needs and storytelling

About Me

Hi, I’m Cynthia Pimentel Belleza Bernardino (aka Cynthia Belleza).

With a background in Computer Science with focus in User-centered Design, I am fascinated by designing for interaction.

My passion for understanding the user needs started early, in the university, when I became with a hobby: evangelizing friends on user focus. Nowadays is difficult stay on a place or navigate on web and don’t came with a lot of complains about the experience and how that can be done in a better way.

This web porfolio is not intended to be an extensive list and, due to non-disclosure agreements, I can’t share detailed aspects.

I am currently based in Brazil and am looking for a full-time position in information architecture, product design, user experience strategy and/or research. If you have any questions about the projects included here or any other aspects of my professional experience, please feel free to contact me at any time.